Privacy Policy

1. Introduction

BaltScand Oy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Request quotes or consultations
• Subscribe to our newsletter
• Use our accounting services
• Engage with our scaffolding or shelving services

This information may include: name, email address, phone number, company name, business ID, address, and other relevant business information.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website addresses
• Device information

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your requests and transactions
• Send you quotes, invoices, and service-related communications
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send you marketing communications (with your consent)
• Comply with legal obligations
• Prevent fraud and ensure security

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you have given explicit consent for specific purposes
• Contract: When processing is necessary to fulfill our contractual obligations
• Legal obligation: When required by Finnish or EU law
• Legitimate interests: When necessary for our legitimate business interests

5. Data Sharing and Disclosure

We may share your information with:

• Service providers: Third-party vendors who assist us in operating our business (e.g., accounting software, email services)
• Finnish Tax Administration: As required for accounting and tax compliance
• Legal authorities: When required by law or to protect our rights
• Business partners: With your consent, for joint service offerings

We do not sell or rent your personal information to third parties.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For accounting records, we comply with Finnish accounting legislation, which requires retention for a minimum of 6 years.

7. Your Rights (GDPR)

Under GDPR, you have the following rights:

• Right to access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data (subject to legal obligations)
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw previously given consent

To exercise these rights, please contact us at: info@baltscand.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information, please see our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Finland. We ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

14. Supervisory Authority

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Finnish Data Protection Ombudsman: